Refund Policy


We require a 90 day cancellation notice, otherwise your retainer cannot be
partially refunded. In the event of a war, fire, tragedy, pandemic, natural
disaster, or other emergencies within 90 days of your wedding/event, we will
move your retainer free of charge to another date.
Retainers will not be refunded in full, they will exclude the payment
processing fees, as well as any time we spent in communication with you, the
time spent forming this proposal, any time spent working on your event
preparations, fees charged by our banking institution for refunds, and may
include the fees associated with us making this available online for you to rent
Petal and Ivy RentalsĀ reserves the right to cancel this contract
if at any timeĀ Petal and Ivy RentalsĀ feels that the obligations
cannot be met.Ā Petal and Ivy RentalsĀ will credit the amount
paid, minus any actual costs incurred up to that point thatĀ Petal and Ivy RentalsĀ informs you.

Any controversy or claim arising out of or relating to this contract, or the
breach thereof, shall be settled by arbitration administered by the American
Arbitration Association in accordance with its Commercial Arbitration Rules
[including the Optional Rules for Emergency Measures of Protection]. The
arbitration hearing shall take place in Belmont, California before a
single arbitrator. Judgment on the award rendered by the arbitrator may be
entered in any court having jurisdiction thereof.